What is ISO 24230:2012 ?

ISO 24230:2012 is an international standard that provides local government organizations with guidelines for implementing and maintaining quality management systems based on ISO 9001. It is titled "Quality Management Systems - Guidelines for the application of ISO 9001 in local government" and is published by the International Organization for Standardization (ISO).

ISO 24230:2012 is significant in many ways. Firstly, it is designed to promote transparency and accountability within local government organizations. The standard encourages open and effective communication, both internally among employees and externally with stakeholders and the general public. This helps to build trust and confidence in the government's ability to deliver services effectively and responsibly.

ISO 24230:2012 is also significant in the world of technical standards. It is specifically designed to provide guidelines and requirements for documenting technical specifications in order to facilitate effective communication between manufacturers, suppliers, and users. The standard establishes a set of rules for creating clear, concise, and unambiguous technical documents that can include product specifications, user manuals, safety instructions, and more.

ISO 24230:2012 is an essential standard for local government organizations that are looking to improve their overall performance, increase customer satisfaction, and establish a systematic approach to managing their processes. By applying the principles and guidelines outlined in this standard, local government bodies can enhance their ability to deliver services effectively and responsibly.