What is ISO 25010:2017?

ISO 25010:2017, titled "Systems and software Quality Requirements and Evaluation (SQuaRE) - System and software quality models," is an international standard that provides a comprehensive framework for evaluating the quality of software products and systems. It was developed by the International Organization for Standardization (ISO), a non-governmental organization that sets internationally recognized standards.

The Purpose of ISO 25010:2017

The main purpose of ISO 25010:2017 is to help organizations define and measure the quality characteristics of software products and systems. By establishing a standardized set of quality requirements and evaluation criteria, this standard enables organizations to assess and improve the quality of their software throughout its lifecycle.

The Quality Characteristics Defined in ISO 25010:2017

ISO 25010:2017 defines eight quality characteristics that are essential for evaluating software products and systems:

Functional suitability: The degree to which software meets specified functional requirements.

Performance efficiency: The level of performance achieved under specific conditions, such as response time and throughput.

Compatibility: The ability of software to operate and interact with other systems without any conflicts or issues.

Usability: The extent to which software can be used effectively, efficiently, and satisfyingly by its intended users.

Reliability: The ability of software to perform its required functions under specified conditions for a defined period of time.

Security: The measures taken to protect software from unauthorized access, use, disclosure, disruption, modification, or destruction.

Maintainability: The ease with which software can be modified, debugged, and enhanced in order to correct faults, improve performance, or adapt to changes.

Portability: The ability of software to be transferred from one environment to another, such as between different operating systems or hardware platforms.

The Benefits of Using ISO 25010:2017

By adopting ISO 25010:2017, organizations can gain several benefits:

Improved software quality: By utilizing a standardized framework for quality evaluation, organizations can enhance the overall quality of their software products and systems.

Better decision-making: ISO 25010:2017 provides objective metrics and criteria for evaluating software quality, enabling organizations to make informed decisions regarding software development, acquisition, and deployment.

Enhanced customer satisfaction: Delivering high-quality software that meets customer expectations can lead to increased customer satisfaction and loyalty.

Reduced costs and risks: By identifying and addressing quality issues early in the software development process, organizations can minimize costly rework and mitigate potential risks.

Increased market competitiveness: A reputation for delivering high-quality software can give organizations a competitive edge in the market.

In conclusion, ISO 25010:2017 plays a crucial role in helping organizations assess and improve the quality of their software products and systems. By defining essential quality characteristics and providing evaluation criteria, this international standard enables organizations to enhance customer satisfaction, reduce costs and risks, and gain a competitive advantage in the market.