What is EN ISO 19647:2014

Introduction

EN ISO 19647:2014 is an international standard that provides guidelines for technical writing. This article aims to provide an in-depth analysis of this standard, exploring its key features and implications for technical writers.

of EN ISO 19647:2014

EN ISO 19647:2014, also known as "Information technology - Guidelines for the design and preparation of user documentation for application software," was developed by the International Organization for Standardization (ISO). It sets forth a comprehensive framework that outlines the best practices for creating user-friendly, understandable, and effective technical documentation.

The standard emphasizes the importance of clear and concise communication, taking into account various factors such as target audience, language proficiency, and cultural context. It provides guidance on document structure, content organization, formatting, and language usage to ensure that technical information is conveyed accurately and efficiently.

Key Features of EN ISO 19647:2014

One of the key features of EN ISO 19647:2014 is its focus on user-centric documentation. The standard stresses the significance of understanding users' needs, expectations, and skill levels. By adopting a user-centered approach, technical writers can develop documentation that addresses specific user requirements and promotes usability.

Another important aspect of this standard is its emphasis on plain language and clarity. It encourages the use of simple, concise, and jargon-free language to ensure that information is easily comprehendible by a wide range of users. Furthermore, it provides guidelines on visual elements, such as diagrams, illustrations, and screenshots, to enhance understanding and facilitate learning.

EN ISO 19647:2014 also addresses the importance of document accessibility. It highlights the need for inclusive design, ensuring that documentation is accessible to individuals with disabilities, such as visual impairments or hearing difficulties. The standard provides recommendations on font size, color contrast, alternative text for images, and other accessibility considerations.

Implications for Technical Writers

EN ISO 19647:2014 has significant implications for technical writers. It emphasizes the value of adopting a user-centered approach when preparing technical documentation. Technical writers must invest time and effort in understanding their target audience, including their language proficiency, knowledge base, and cultural context. This understanding enables them to tailor their content to users' needs and facilitate effective communication.

Furthermore, technical writers should strive for clarity and simplicity in their writing. By avoiding jargon and utilizing plain language, they can ensure that their documentation is easily understood by a wider range of users. Visual elements, such as diagrams and illustrations, can also play a crucial role in enhancing comprehension and engagement.

Lastly, technical writers need to consider accessibility requirements when developing documentation. By following the guidelines provided in EN ISO 19647:2014, they can ensure that their documents are inclusive and accessible to individuals with disabilities, allowing everyone to benefit from the information presented.