What is ISO/TR 12005:2016 and EN ISO 12006-2:2019?
ISO/TR 12005:2016 is an international standard that provides guidelines for the classification of construction works. It was developed by the International Organization for Standardization (ISO) and the European Committee for Standardization (CEN) and is specifically focused on establishing a common framework for classifying information related to construction projects.
EN ISO 12006-2:2019 is an international standard that provides guidelines for the classification of construction works. It was developed by the same organizations and is specifically focused on establishing a standardized system for organizing and categorizing information in the construction industry.
Both ISO/TR 12005:2016 and EN ISO 12006-2:2019 have a common purpose, which is to establish a standardized system for classifying information related to construction projects, and to provide a consistent set of rules and principles for better communication, coordination, and understanding among all stakeholders involved in construction projects.
ISO 9004:2016 is an international standard that focuses on providing guidance for organizations to enhance their performance, effectiveness, and efficiency in providing products and services that meet customer requirements. It provides a framework for organizations to establish a quality management system based on best practices.
ISO 9004:2016 has a purpose of improving the overall performance of organizations by considering the needs and expectations of all interested parties, including customers, employees, shareholders, suppliers, and society as a whole. The standard provides guidelines for organizations to implement a culture of continual improvement while also taking into account the organization's context and its ability to fulfill its purpose.
Key Components of ISO 9004:2016
ISO 9004:2016 has several key components that organizations should consider when implementing the standard. These include:
Leadership: The leadership of the organization should support the implementation of ISO 9004:2016 and provide encouragement and resources for continuous improvement.
Identify customer needs and expectations: The organization should identify the needs and expectations of its customers and stakeholders, including employees, to ensure that its products and services meet their requirements.
Establish customer relationships: The organization should establish and maintain positive relationships with its customers to ensure that their needs and expectations are being met and to continuously improve its products and services.
Develop and implement a quality management system: The organization should develop and implement a quality management system that meets the requirements of ISO 9004:2016 and enables continuous improvement.
Continuously monitor and review: The organization should continuously monitor and review its quality management system to ensure that it is operating effectively and to identify areas for improvement.
Key Principles of ISO 9004:2016
ISO 9004:2016 has several key principles that organizations should follow when implementing the standard. These include:
Customer-centric approach: The organization should adopt a customer-centric approach to understand and meet the needs and expectations of its customers.
Continuous improvement: The organization should continuously review and improve its quality management system to ensure that it is operating effectively and to identify areas for improvement.
Collaboration: The organization should collaborate with its employees, customers, and other stakeholders to identify and address any issues related to its quality management system.
Communication: The organization should communicate effectively with its employees, customers, and other stakeholders about its quality management system and the progress it is making.
Responsiveness: The organization should be responsive to changing customer needs and expectations and adapt its quality management system accordingly.
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