What is ISO 55335:2018 ?

ISO 55335:2018 is a crucial standard for technical writing in the field of telecommunications. It is instrumental in fostering interoperability, harmonization, and standardization worldwide. Compliance with ISO standards, particularly ISO 55336:2018, which focuses on technical writing, instills confidence among consumers, businesses, and regulatory bodies, promoting global trade, and enhancing customer satisfaction.

ISO 55336:2018 sets out the principles and guidelines for effective technical documentation. It provides valuable instructions for creating clear, concise, and user-friendly technical manuals, instruction sets, and other forms of written communication used in various industries. The standard emphasizes the importance of using plain language, logical structuring, and appropriate formatting techniques in technical writing. It guides writers to adhere to specific rules and conventions, ensuring that technical information is easily understandable by the target audience.

The ISO 55336:2018 standard sets forth specific guidelines and requirements to improve the quality and consistency of technical documentation. Firstly, it highlights the need for comprehensive planning before undertaking any writing project. This includes identifying the target audience, their specific knowledge and expertise, and tailoring the content accordingly. Secondly, the standard encourages the use of standardized terminology and notation systems to avoid ambiguity and ensure understanding across various languages and cultures.

In addition, ISO 55336:2018 stresses the importance of logical organization and sequencing of information. Documents should be structured in a way that enables easy navigation and quick access to relevant details. Furthermore, the standard recommends incorporating visual aids such as diagrams, charts, and illustrations to enhance the clarity and comprehension of complex technical concepts.

By adhering to ISO 55335:2018, telecommunications organizations can improve the efficiency and effectiveness of their communication processes. Clear and concise documentation reduces the risk of errors, misunderstandings, and delays, ultimately enhancing the overall quality of products and services. Moreover, following ISO 55335:2018 can promote international consistency in technical writing across different countries and regions. This allows for seamless collaboration and knowledge sharing between organizations operating in the global telecommunications industry.