What is EN ISO 9001:2015?

EN ISO 9001:2015 is the latest version of the ISO 9001 standard for quality management systems. It was published in September 2015 by the International Organization for Standardization (ISO) and replaces the previous version, ISO 9001:2008.

Main Changes in EN ISO 9001:2015

EN ISO 9001:2015 introduces several significant changes compared to its predecessor. One of the key changes is the adoption of a risk-based approach to quality management. This means that organizations are required to identify and address risks and opportunities that could affect their ability to deliver consistent products and services that meet customer requirements.

Another important change is an increased focus on leadership and engagement. The new standard emphasizes the involvement of top management in the quality management system and encourages them to take an active role in promoting a culture of quality within the organization.

EN ISO 9001:2015 also puts a stronger emphasis on the importance of understanding the context in which the organization operates. This includes considering both internal and external factors that may impact the organization's ability to achieve its quality objectives. Companies are required to analyze these factors and determine how they can be managed effectively.

Benefits of Implementing EN ISO 9001:2015

The implementation of EN ISO 9001:2015 can bring numerous benefits to an organization. Firstly, it helps improve the overall efficiency and effectiveness of internal processes. By adopting a systematic approach to quality management, companies can identify and eliminate unnecessary steps, reduce errors, and streamline workflows.

In addition, EN ISO 9001:2015 enables companies to enhance customer satisfaction. By focusing on meeting customer requirements and continuously improving product and service quality, organizations can build stronger relationships with their clients, leading to increased loyalty and repeat business.

Furthermore, the certification to EN ISO 9001:2015 is widely recognized internationally. This provides companies with a competitive advantage, as it demonstrates their commitment to quality and gives them a preferred status when bidding for contracts or attracting new customers.

Conclusion

EN ISO 9001:2015 is a globally recognized standard for quality management systems. By adopting this standard, organizations can improve their efficiency, increase customer satisfaction, and gain a competitive edge in the market. It is crucial for companies to understand the key changes introduced in the latest version and take appropriate measures to implement the requirements effectively.